Privacy and Confidentiality Training – Using or Disclosing Patient Information
Free Video Course for General Practice Staff
This free training is now available in video format for easier access and learning.
Developed for medical receptionists, practice nurses, GPs, and practice managers working in Australian General Practice, the course explains how to handle, use, and disclose patient information safely and in compliance with privacy legislation and accreditation standards.
The video provides a full walkthrough of the course content. You can watch it anytime, from any device, at your own pace.
What This Video Covers:
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Key principles of privacy and confidentiality in healthcare
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Patient rights to access and correct their medical information
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Informed consent and secure information transfer
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Everyday scenarios and examples of privacy breaches
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Staff responsibilities and confidentiality agreements
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How to maintain compliance with the Privacy Act 1988 and RACGP Standards
Certification
A Certificate of Completion is available to participants who complete all course sections.
Registration is free, and no payment or credit card details are ever required.
This video-based version is a great way to review the content or introduce the training to staff.
Where can you find your Certificate?
More free courses https://www.courses.generalpracticetraining.com.au/
More free resources for General Practice at our main website: https://generalpracticetraining.com.au/
Frequently Asked Questions
Is this privacy and confidentiality training free?
Yes. This training is completely free and available to all general practice staff in Australia.
Do I receive a certificate after watching the video?
Watching the video alone does not provide a certificate.
To receive a Certificate of Completion, please register for the course on the official training platform:
https://www.courses.generalpracticetraining.com.au/course/privacy-and-confidentiality-training-using-or-disclosing-patient-information/
Who should complete this course?
This course is suitable for GPs, practice nurses, medical receptionists, practice managers, and all staff involved in handling patient information.
How long does the course take to complete?
The video-based version takes approximately 20 minutes to complete.
Course Delivery
Fully Online: Participants can access the course content at any time from any device connected to the internet.
Technical Requirements
Device Requirements: Access to a computer or mobile device with internet connectivity.
