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Personal Protective Equipment protects staff and patients. PPE only works when used correctly.Incorrect use increases the risk of contamination and infection. This course explains: When PPE is needed How to put PPE on (donning) How to take PPE off safely (doffing) The focus is on practical, step-by-step actions. Learning... Learn More

Privacy and Confidentiality Training – Using or Disclosing Patient Information Free Video Course for General Practice Staff This free training is now available in video format for easier access and learning.Developed for medical receptionists, practice nurses, GPs, and practice managers working in Australian General Practice, the course explains how... Learn More

Managing Stress in the Workplace: Practical Strategies for All Industries Course Objective: To equip employees and teams with simple, evidence-based tools to recognise, manage, and reduce work-related stress, fostering healthier workplaces across all sectors. Course Introduction Workplace stress affects everyone—whether you’re in healthcare, administration, customer service, logistics, education, or... Learn More

Workplace Productivity and Time Management: Practical Strategies for Every Industry Course Feeling overwhelmed by never-ending tasks? Struggling to stay focused at work? This free online course offers practical, no-nonsense strategies to help you manage your time, stay organised, and get more done—without burning out. Whether you’re working in healthcare,... Learn More

Work Health and Safety (WHS): Workplace Stress and Psychological Safety Introduction Workplace stress affects every level of general practice — from the reception desk to the consulting room. The daily mix of patient care, administrative pressure, and emotional intensity can take a toll on staff wellbeing and performance. This... Learn More

Content of Animal Health Record – Best Practice Introduction Veterinary medical records are far more than just paperwork — they are a professional and legal obligation that underpins high-quality animal care. Keeping thorough, clear, and accurate records is a requirement under multiple pieces of legislation and guidelines, including the... Learn More