Personal Protective Equipment (PPE): Donning and Doffing Safely
Posted on05 Feb 2026
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Personal Protective Equipment protects staff and patients. PPE only works when used correctly.Incorrect use increases the risk of contamination and infection. This... Read More
Work Health and Safety (WHS): Workplace Stress and Psychological Safety
Posted on18 Oct 2025
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Work Health and Safety (WHS): Workplace Stress and Psychological Safety Introduction Workplace stress affects every level of general practice — from the... Read More
Cleaning After Blood and Body Fluid Spills in Clinical Settings
Posted on16 May 2025
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Cleaning After Blood and Body Fluid Spills in Clinical Settings This micro-course is designed for all staff working in clinical settings and... Read More
Training for Medical Receptionists, GPs and Practice Nurses. Respectful and culturally appropriate care. Free.
Posted on16 May 2025
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Updated:16/05/2025 Suitable for Medical Receptionists and Practice Nurses for their self-recorded CPD activities. Program-level requirements: Culturally Safe Practice. This course is a... Read More
General Cleaning in GP and Allied Health Practices
Posted on15 May 2025
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General Cleaning in GP and Allied Health Practices This course focuses on general environmental cleaning, including surfaces, equipment, and high-touch areas. It... Read More
IT Safety: Recognising and Avoiding Fake CAPTCHA Attacks in GP Clinics
Posted on05 May 2025
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IT Safety: Recognising and Avoiding Fake CAPTCHA Attacks in GP Clinics Free Online Micro-Course for Medical Receptionists and Clinic StaffWith Certificate of... Read More
Effective Communication for Healthcare Receptionists
Posted on04 Mar 2025
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Effective Communication for Healthcare Receptionists Managing Patient Inquiries, Difficult Conversations, and Professional Phone Etiquette Introduction Healthcare receptionists are the first point of... Read More
Documentation Best Practices for Justifying Long Consultations. 23 or 36?
Posted on26 Feb 2025
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Documentation Best Practices for Justifying Long Consultations Defensible Documentation for Medicare Compliance Introduction Many General Practitioners (GPs) under-bill out of fear of... Read More
Work Health and Safety (WHS): Manual Handling and Safe Lifting
Posted on16 Feb 2025
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Work Health and Safety (WHS): Manual Handling and Safe Lifting Manual handling is part of everyday work in healthcare, administration, and service... Read More
Work Health and Safety (WHS): Slips, Trips and Falls Prevention
Posted on16 Feb 2025
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Work Health and Safety (WHS): Slips, Trips and Falls Prevention Slips, trips, and falls are among the most common causes of workplace... Read More